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Free scoring matrix · score each use case, then see the order

AI Use-Case Prioritization Tool

For heads of AI and strategy leads choosing where to start. Score every candidate on identical criteria, adjust the weights to your business, and see the order and the reasons.

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Line illustration of use cases scattered at first and ranked into one line, drawn as bars in falling length, cut once.

In brief

This tool helps you choose which AI use case to do first. You score each candidate on the same criteria, from the value of the decision each one improves to data readiness, ownership and risk if it is wrong, and you change the weights to suit your business. It ranks them, explains the leader and runs in your browser.

Score each from 0 to 5. Leave a name empty to leave that column out.

CriterionWeight
Value of the decision it improves
How to score thisJudge the decision the use case improves, not the technology. Lowest score: the decision is rare or changes little when it is made better. Middle score: it is a recurring decision, and the gain is easy to describe but has not been measured. Highest score: the decision is made often, the person who owns it can name what a poor decision costs today, and an improvement would show in business results.
Data readiness
How to score thisWhether the data it needs exists, can be reached and can be trusted today. Lowest score: the data does not exist, or sits where no one will give access. Middle score: the data exists and access is possible, but it needs cleaning or has known gaps. Highest score: the data is held in one place you can reach, someone vouches for its quality, and you have already used it for something similar.
Ownership available
How to score thisLowest score: nobody has agreed to own it. Middle score: a sponsor supports it, but the person who would adjust it, learn when it is wrong and switch it off is not named, or has no time. Highest score: one named person has agreed, has time set aside, and holds the authority to adjust it, trace a single answer back and halt it.
Effort to build into the workflow
How to score thisScore high when little has to change. Lowest score: it needs changes to several systems and to how several teams work before anyone can use it. Middle score: it fits one team's workflow with changes to one or two systems. Highest score: it fits into a tool the users already work in, needs little change to any system, and the people who would use it have helped define where it sits.
Risk if wrong
How to score thisScore high when a wrong result is low risk. Lowest score: a wrong result could harm a person, break a rule or cost money that cannot be recovered. Middle score: a wrong result is costly and takes effort to reverse, but would be found before it spreads. Highest score: a wrong result is seen by a person before it counts and is corrected in minutes.
Time to first use
How to score thisScore high for sooner. Lowest score: no one can say when real users would first have it, or approvals and purchases stand in the way. Middle score: a first version for real users is possible within a planning cycle, subject to one approval. Highest score: a first version for real users could run on a live process within weeks, with the approvals in hand.
Strategic fit
How to score thisLowest score: it is unrelated to anything leadership has said matters, and would be a one-off. Middle score: it supports a stated priority, but only indirectly. Highest score: it serves a priority leadership has stated in writing, and would be reused by the other use cases on this list, for example through the data or the way of working.
On this page

Choosing where to start, and the question the ranking cannot settle

An organization that looks at AI soon has a list of ideas, usually ordered by enthusiasm. The tool re-orders that list by what carries a use case into daily work: the value of the decision it improves, an owner, usable data, the effort to fit it in, the harm if it is wrong, how soon real users could have it, and its fit with stated priorities.

It ranks the candidates you give it and explains the order. It does not size the value of any of them, check that the data exists, or know your constraints. Whether to proceed stays with you.

Who scores, and how long does a sitting take?

Describe each candidate in a sentence before anyone scores it, so that everyone is scoring the same thing. A use case called customer service AI will be scored in many different ways. One described as drafting replies to a named kind of query, for review by a named team, will not.

Ask the heads of the functions affected, the technology lead and the sponsor to score separately. A sitting takes about as long as a working session once the candidates are described, and the argument afterward takes longer. Compare the separate sheets and look first at the criteria where people differ widely.

CriterionPut it toWhat earns a high score
Value of the decisionThe person who makes that decision todayThey can say what a poor decision costs now
Data readinessThe data ownerOne reachable place, vouched for, already used
Ownership availableThe sponsor, then the named ownerOne person has agreed and has time set aside
Effort to build into the workflowThe people who would use itIt sits inside a tool they already work in
Risk if wrongRisk or the head of the functionA person sees a wrong result before it counts
Time to first useThe delivery leadReal users, a live process, approvals in hand
Strategic fitLeadershipA priority stated in writing, and others reuse it

How do you read the order, the margin and the weakest criterion?

The result lists the use cases from highest to lowest, sets the leader against the runner-up, and names for each the criteria that lifted its score most and the one that held it back. Where scores are level they share a rank.

A narrow margin means the scores have not yet chosen for you, and the criteria where the runner-up leads are what to examine. A wide margin deserves a different test. Read the leader's lowest score. A use case can come first on average and still have no owner or no usable data, and in that case it is not first.

A use case that ranks first and has no owner is not first.

From the order to a decision

  1. 01

    Take the lowest score to its owner

    Ask the person who gave it what would raise it, and what that would cost.

  2. 02

    Give the runner-up a fair test

    If the runner-up leads on ownership or data, ask whether starting there and reaching the leader later is the safer path.

  3. 03

    Decide how many to start

    Starting every promising use case at once splits attention. Choose what the owners can carry.

  4. 04

    Record why the others wait

    A line each, with what would bring it back to the list.

When the tool fits, and when it does not

It fits when

  • You have a list of candidates, each described in a sentence
  • The people who would own and use them can take part

Look elsewhere when

  • You have only one candidate; the brief builder is the next step
  • The question is how the work should be done, which the build, buy or agent tool answers
  • You need the value of each candidate in money; use the business case calculator on each

A scored ranking trades depth for a clear order. It is meant to end the argument about where to start, and the evidence for each use case still has to be gathered.

What do people ask before using the AI use-case prioritization tool?

Why does the tool not rank the boldest use case first?

Because the boldest one is often not the one that reaches daily use. That one tends to have an owner with time for it, data that can be reached and a place in a workflow people already use. The weights start with the decision and the owner for that reason.

Does the tool work out how much each use case is worth?

No. It does not size the value of any use case, check that its data exists or know your constraints. It ranks the candidates you give it and explains the order. If you need the value of each in money, run the business case calculator on each one.

What if the top-ranked use case has no owner?

Then it is not first. A use case can come first on average and still have no owner or no usable data, so read the leader's lowest score. Take it to the person who gave it, ask what would raise it, and give the runner-up a fair test.

How should we describe each use case before we score it?

In one sentence: what it does, for whom, and who reviews it. Customer service AI gets scored in different ways, while drafting replies to a named kind of query, for review by a named team, does not. Then have the affected heads, technology lead and sponsor score separately.

Want help choosing your first use case?

Describe what you are weighing in a few lines. A senior practitioner replies with a suggested first conversation.