AI Visibility
Nobody links to your best page
It answers the question completely. That is exactly why nobody cites it.
One observation at a time, usually from something that happened in a conversation that week.
Data & Integration
Both systems have a field called status. Neither has ever meant the same thing by it.
AI Visibility
It answers the question completely. That is exactly why nobody cites it.
AI Workflows
The automation handles the easy cases. Those were never the expensive ones.
AI Governance
Approved, circulated, filed. The decisions it covers are still being made without it.
AI in Production
Everything worked at go-live. That is exactly why nobody planned for what came after.
AI Agents
Four agents, one wrong output, and no way to establish which step caused it.
AI Agents
A model answers a question. An agent takes an action, and taking an action requires permission that nobody has thought to grant.
AI in Production
A working demo and a system people actually use are not the same achievement, and treating them as the same one is…
AI in Production
A demonstration establishes that the task is possible. Almost every organisation reads it as establishing that the deployment will work.
AI Governance
Not "how does the model work". Something narrower: which cases were declined in the first fortnight of March, and on what basis.
A fortnightly letter on the distance between deciding and doing.
One piece of research or one working framework, every two weeks.