AI in Production
The month after go-live
Everything worked at go-live. That is exactly why nobody planned for what came after.
AI in Production
The distance between a working demonstration and a system people actually use.
AI in Production
Why the pilot never leaves the pilot phase
A working demo and a system people actually use are not the same achievement, and treating them as the same one is…
AI in Production
What a proof of concept actually proves.
A demonstration establishes that the task is possible. Almost every organisation reads it as establishing that the deployment will work.